Tausi Insider

The federal court of appeal says it will uphold all but one of the rules that bolster compensation for air passengers subjected to delayed flights and damaged luggage. The court on Tuesday dismissed the appeal that challenged the validity of the passenger bill of rights, with the exception of one regulation that applies to the temporary loss of baggage. Air Canada AC-T and Porter Airlines Inc., along with 16 other appellants that include the International Air Transport Association had argued that the passenger rights charter launched in 2019 violates global standards and should be rendered invalid for international flights. In court filings, the airlines argued the regulation exceed the Canadian Transportation Agency’s authority and went against a multilateral treaty by imposing compensation requirements for flight cancellations or lost baggage that were too stringent. The CTA and Attorney-General argued there is no conflict between the passenger protections and the treaty. The FCA i...

Holiday travellers crowd the Detroit Wayne County Metro Airport on Christmas Eve following Winter Storm Elliot in Detroit on Dec. 24. Matthew Hatcher/Getty Images Thousands of flight cancellations and delays coupled with long lines and missing luggage at airports frustrated U.S. travelers over the Christmas weekend after a massive winter storm snarled airport operations around the country. The travel disruptions continued into Monday when airlines canceled over 2,500 flights as of early afternoon, according to flight tracking website FlightAware. The hardest hit was Southwest Airlines with about 1,700 cancellations while Delta Air Lines Inc had over 250 cancellations. Flight delays within, into or out of the United States totaled over 4,500 as of early afternoon, FlightAware showed. Kyle Goeke, a 29-year-old Alaska Airlines customer, said he would be stuck in Seattle for days because the airline canceled his flight, scheduled for early Monday, from Seattle to Missoula, and the next a...

A worker drives pass an Air Canada aircraft parked at a gate at Vancouver International Airport after operations returned to normal after last week's snowstorm, in Richmond, B.C., on Dec. 26, 2022. DARRYL DYCK/The Canadian Press This holiday travel season will be remembered for cancelled flights, lost bags and stranded or abandoned passengers, people whose winter getaways were dashed by storms and the responses of the airlines they entrusted with their plans. Canada’s aviation industry and flyers had hoped the December break would mark a recovery from nearly three years of the pandemic, and the summer of 2022, which featured airport chaos amid staff shortages. Instead, the turmoil resurfaced with scores of cancelled flights condensed in the busiest travel days of the year. Sunwing Airlines’ collapse was the worst, with customers stranded for days in Mexico and other destinations complaining of poor communications from the carrier. WestJet Airlines, Air Canada and others cancelled...